Contact Us
Have a question about a payment, billing issue, or your order? The Pickative customer support team is available to assist you with payment-related questions, order details, shipping inquiries, and information about our holiday products, including Christmas trees, lights, and ornaments.
If you need assistance, please contact us using the information below.
| Contact Information | Details |
|---|---|
| support@pickative.com | |
| Phone | +1 (904) 602-9453 |
| Business Address | 7901 4th St N, Saint Petersburg, FL 33702, United States |
Customer Support Hours
Monday-Friday: 9:00 AM-5:00 PM Pacific Time
Customer support is closed on weekends and U.S. public holidays.
When contacting us about an existing order or payment, please include your order number and the email address used when placing the order so we can assist you more efficiently.